Saturday 31 May 2008

Open Letter to M Linden, Secondlife CEO.

Hi M.

Can some thought please be given to the following?

I sell the rights to other people to use my Islands. Hopefully, if my prices are attractive, I make the tier and a percent goes towards paying off my original investment. It pays for my playing if you like.

When I check the Land Sales tab, it gives me a clue as to where in the order of things my land is appearing. Sadly, it is so disorganised as to be nearly useless.

When I access the Land Sales tab (under ‘Search’) I get ‘All types’, ‘Auction’, ‘For Sale- Mainland’ and ‘For Sale – estate’. If I select ‘For Sale- Estate’ then hit ‘Search’ it’s in a Mish-Mash presentation.

This is what the buyer see’s!

My ¼ island, class5 Sim is lost amongst many ‘open space’ or ‘voids’. To the buyer, all they can do is pop along and look to see if it is what they are looking for. For the buyer looking for a full ¼ on a normal class 5 sim, finding my advert is virtually impossible without some good luck.

Please can we have the Open Space sims listed separately from Full Sims, and for the sort to be more logical instead of haphazard?

It would be enormously helpful.

Warmest Regards
River Ely

Tuesday 27 May 2008

Mark Linden takes over Linden Labs Second Life. But is the future Rosey, or more of the same old same old?

Welcome Mark (M): Second Life ‘could’ be one of the most exciting challenges you ever had. I don’t have a crystal ball for a Tray of treats in flip flops taking over a Company so badly assembled it is only the strength of the product keeping the addicted on line 16 hours a day, 7 days a week for about 25 USD profit. I joined over a year ago, so I may be able to use my experience to predict the forward events. Before I do, let me offer three suggestions: 1. Stay out of SL, we don’t need you as a newb floating around making all the newb mistakes and learning all the newb experiences, you’re a CEO, people person, business professional, Intelligent, rational, articulate and educated. Use those skills, let us play while you work. 2. Set real goals for your business teams and adhere to them regardless. Make the promises and follow them up , ignore the howls of protest how we need this and need that and need the other to fix this , fix that, and fix the other. Reduce the number of needless money suckers from the business and invest in technically competent professionals. Create Goals and Stick to them, goals that will grow the business. 3. Listen to the users. You don’t have to walk amongst them, you don’t have to be feted and lauded and congratulated… You have some people that invest not just time, but a considerable sum into SL, people who had a dozen islands are struggling to stay in business these days because they have been shafted, robbed, keel hauled and bollixed up by the existing Linden structure of price hikes, self inflating currency, unbalanced rules, additional taxes, and now we have our investment cut by 40 percent and a free for all for the one thing we all need, land. If you want to see what it is really like, go home and join as a true newb with a new name and float out to the islands where some of us are dying daily because of the crud your predecessor handed out. Incognito might show you a side of SL that is anything but attractive.


Please halt the massive growth of Land. It prints money for you, destabilizes the financial structure we all have to live by and gives you a false indicator of company strength. Please stop the guys from adding more widgets, gadgets like dazzle, voice and havoc. They plain do not work as they should and the opportunity cost has been staggering. So many fixes could have been implemented, but instead, they have been promised fixes that are now lost in the volume of changes. Nothing is fixed and more and more is Broke each day. At one time, it was a hiccup crossing sim boundaries, it’s now a nightmare. When you have a dozen islands and need to be able to move around, the need to constantly log in or crash on endless teleports is simply damned annoying if nothing else. The dazzle viewer may be fine if you have a reasonable new PC, unlimited graphic ability and live close to the servers, in reality most of font and cant so we get a cruddy experience. Example, at one time I had my draw length at max all the time so that I could work with my residents, now I am forced to have it set to 96 meters or I can’t even move due to the amount of time and effort the system needs to simply draw what was done in a heartbeat at one time, now takes significantly longer.
For 18 months we have been slowly growing clusters of islands, my partner with 15, I with a dozen. Each growth supported by the income from the existing islands. It’s a lot of work for one person and we do it because we enjoy it. Many of us have been doing this, giving your customers the experience that keeps them current and spending their money here. We may have been earning, say a couple hundred bucks a month, but through our efforts we have been supporting and generating your economy. Now, as so much land is being introduced, and the cost of new islands has been cut, and the Open Space sims(low prims sims or Voids) virtually free for anyone instead of needing to buy them four at a time, means that we now have fewer residents, our islands are shrinking. We already work 16 plus hours a day to try and fill them so we can survive. We are not on your payroll, but we have contributed to your economy in a very healthy way for the last 18 months. Now we are dying.


Further, the way VAT was introduced created a designed non-level playing field. Yes, it meant that USA people paid no tax or a few percent tax, while Europeans started to pay 17.5% VAT in England and 25% in some other countries. So now, we cannot compete fairly with the Americans as without the tax burden, they have room for massive profit and still undercut the eu players such as ourselves. VAT and other taxes should have been INCLUSIVE to comply with British Law, but your predecessors chose to simply ADD it to the existing high charges. We know why you banned on line gambling, to allow a couple of States in the USA to cease the threat of taking you to court. It was a knee jerk reaction and one that should have been reviewed. We suggested a long time ago, different but joined platforms on each primary Real World Continent. We could have been generating you all a good income from gambling while you still complied with us law and we would have paid the tax happily as we always seem to do. A blanket ban was childish and still hurts your economy.


Creating large tracts of land is simply printing phoney money, it’s a short term gain only, it does not endear long term growth. If you were in advertising or car manufacture or even camera equipment, you would know that turning cheap product endlessly turns you into to a Woolworths with a stock load of Edsels. Letting the residents fight for the land and introducing more, as demands warrants, keeps the prices stable and keeps the interest there. You’re a successful business person, you know this. I doubt my letter will get read, but if it does Mark, I hope you take one thing from it, Your customers are seeing things in a different light to many of those that line up for their pay packets and produce very little that actually contributes to the good of Linden Labs, irrespective of how loud they shout and how clever their wish lists are.


We gave and give you everything a customer could, even our loyalty, but many of us are starting to give up simply because we cannot keep up with the incompetence, the broken promises and the unfair tactics used against us. We are your customers, we love the concept, we give freely and generate income, please, listen to us from time to time.

Tuesday 13 May 2008

Land Available...


I have 1/4 Class five Sim. 16384 Sqms, 3745 Prims, easy covenant.
IM me or email at river.ely@gmail.com for details.

or
Visit River Bank island sim and look for the North East Corner.

http://slurl.com/secondlife/River%20Bank/55/246/22


The parcel has an Open Space water sim to the north with navigable waterways.


Friday 9 May 2008

Its Friday, the weekend has kind of started and already, my pastime of selling land on Second Life has been bought to a halt by the inability of Linden Labs to maintain their systems to a level that allows players to log in, spend money and have fun talking and interacting with their friends.

It should not be that hard, after all, they have had four years of building a system and sunk countless millions of dollars into people and equipment, yet, somehow, they just keep breaking it. I do see them spending a lot of time money and effort into introducing gadgets, doodads and bling, yet not spending time and money actually fixing the broken parts. Introducing a new viewer update after update, (Dazzle: http://torley.com/introducing-second-lifes-dazzle-user-interface-update) when all that was wrong with the old viewer was a memory leak and a a handful of minor issues. Winlight and Voice are two examples of wasting time and effort, and I am confident that if the resources that were used to hook voice, Winlight, Havoc had been ploughed into fixing the original faults, all would be fine and dandy.

http://farm3.static.flickr.com/2248/1801183618_2dab9af41a.jpg to see a crowded screen in Dazzle with no chance of seeing anything else, and this is supposed to be an improvement!!!

Today all I want to do is Log in. I get a message stating “Unable to connect to Second Life. Despite our best efforts, something unexpected has gone wrong.” The message continues with, “Please check www.secondlife.com/status to see if there is a known problem with the service.” Sadly, checking with the page reference reveals the following message: -

Second Life Service Status

Second Life is Open

The Second Life Grid and the Second Life web site are open.

Even they do not know what the heck is going on.

I think if the business were any other, the terrible way the Lindens deal with their paying clients, their business would fold overnight, even Ratners never pissed of so many people so quickly time and again and survived. (COMPANY NEWS; RATNERS CLOSING MANY U.S. AND BRITISH JEWELRY STORES)

http://query.nytimes.com/gst/fullpage.html?res=9E0CE5DD123EF931A1575BC0A964958260&sec=&spon=

But the strength of their product is basically sound, sad they screw it up so badly, repeatedly.

*RE*

Sunday 4 May 2008

Time Flied

Wow, so long ago this was created. Since then, Rivers Rick has grown to a cluster of several small islands and the odd 'Open Space' sim.

I have some of the very best residents on SL and though I might build and shape islands, they build and shape communities. I am proud of them all for despite the trials of havoc, islands crashing, ban lines, missing prims and temp rezzers, they have come through it all with the same sanguinely of a small English Village debating the Sunday cricket on the green outside the Duck and the Drakes.

Recently I created my first Pirate 1/4 Sim and some guys and gals have taken that over and are starting to make it a thriving theed concern, congrats to them for trusting me to make the right parts in the right place. Still a whole load to do, but, we are getting there.