Recognised Effort

Recognised Effort

---

Dear Jack, you have seen a wonderful model of how things can be, you have watched it change, you have participated in its evolution, and now, you could admit the way the Island Estate are run is a far, far better way than the almost free-for-all on the Mainland. Please simply acknowledge we got it right and that our model is so much better than yours. Our Resident retention, income generation and stability of content is far in excess of many areas of mainland, and please acknowledge, the reason, ie, we are hands on enforcing rules (Covenant).

We eject, ban, remove inappropriate, offensive, abusive, simply annoying material, attitude, effects simply because, if we don’t, we lose our customers to someone who does. You do not police your mainland areas, you have a team that offer a watered down form of knee jerk reaction as and when you have staff availability and as and when it suits. Worse still, your policing team even have different ideas and concepts. One writer here said it was lucky dip as to who helped on ‘Live help’. On the Islands, you get, in most cases, the estate owners attention pretty darn quickly.


Now, if you copy our model, the chances are good that your estates will improve, is a fact. How about getting rid of auction for mainland, yes, sell them off at the same fixed price and give the buyer the same rights as the estate owners have, know something, you KNOW it will work.


Ah, but your reasons are different, yes, your loyalty is not to ‘the’ customer, but the customers ‘income supply’. It’s as though you don’t care who the dollar bill comes from, as long as it comes in. Why sell a mainland sim for a 1000USD when in auction it might provide two times that value. Why support a moaning and complaining customer, when if you ignore, they go away and are replaced by another and the new one pays just the same as the old one, so no loyalty there.


The amount of mainland you have available is staggering compared with the amount of users, it is truly disproportionate, if you placed all the available and for sale land in to a single continent, it would be larger than the occupied continent. You have too much land. It’s a tool for generating income at auctions, nothing more and nothing less. Please, go ahead and admit it.


Let us remember, you have set tier for island owners at $295 a month, and the scrubby mainland at $195. People who tire of the mainland and want a decent existence find it in the islands. If you police your estate as we police ours, then residents will have no need to visit the islands. Good plan, that way, your island owners will sell less and less land to residents and you will get more and more of the pie slice. Your expectation is that wealthy customers will own an island without a need to sublet it to gather the needed Tier. Ok. So why not drop tier to $195 for island owners, ya know… level playing field, or should I say, as inarticulate as I am, ’a level PAYING field’?



River Ely.
Island Owner, Covenant Builder,
Keeper of residents having set expectation, and supported them.